Frequently Asked Questions
Q1: How do I place an order for this furniture?
Select your desired items and choose your payment method. If you have specific shipping instructions, please inform our team when submitting your order.
Q2: What are the accepted payment methods?
We accept most forms of payment, including T/T and XT. The standard process is a 30% - 40% deposit in advance, with the remaining balance paid before shipment.
Q3: What is the typical delivery timeframe?
Delivery usually takes between 15 to 30 days after the deposit is received, depending on the specific quantity of your order.
Q4: Is there a warranty provided for these products?
Yes, we offer a comprehensive 3 to 5-year warranty on our auditorium and school furniture to ensure long-term reliability.
Q5: What happens if the furniture arrives with damage?
We use high-quality cardboard and non-woven wrapping to prevent damage. If any issues occur during transit, please contact us immediately to resolve the matter.
Q6: Can the furniture be customized for specific projects?
Absolutely. We support customization for sizes, colors, and even school branding to meet the unique needs of your auditorium or classroom.