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Frequently Asked Questions
Q1: Are you a manufacturer?
A1: Yes, we are a professional factory with specifically more than 20 years of experience in high-end furniture production.
Q2: Can I get some samples?
A2: Yes. We can custom make samples according to your specific requirements.
Q3: Can you accept OEM/ODM orders?
A3: We have professional designers and R&D teams who can customize the design and production according to your ideas.
Q4: How do you handle quality control for international orders?
A4: We have a complete QC system. Our team traces every phase of production, from raw material checking to assembly and package inspection. We provide self-inspection reports and mass production photos before shipment.
Q5: What is the lead time and payment term?
A5: The lead time is approximately 20-35 days after receiving your deposit, depending on the specific product series and design.
Q6: How is the freight cost calculated?
A6: Total freight is determined by cargo quantity, destination, and mode of transportation. Please provide these details for a quick shipping cost calculation.