Frequently Asked Questions
Are you a professional furniture manufacturer?
Yes, we specialize in producing and marketing a full range of commercial furniture systems, including steel cabinets, lockers, bookshelves, and public seating solutions for schools and hospitals.
Can I request customized designs for my project?
Absolutely. We welcome customized orders as well as OEM and ODM requirements to fit your specific architectural or project needs, provided the order meets bulk requirements.
How do you ensure the quality of your seating products?
Quality is our priority. We maintain strict quality control through ISO9001 and ISO14001 certifications, covering health, safety, and production management at every stage.
What is the typical delivery lead time?
Standard delivery time is approximately 20-25 days after the receipt of the deposit, depending on the order volume and customization requirements.
Do you provide samples before bulk ordering?
Yes, we can offer samples. Please note that clients usually cover the product and freight costs, which can be deducted from the total once the bulk order is finalized.
What kind of after-sale support do you offer?
We offer a comprehensive guarantee on our products. In the rare event of a quality issue on our side, we provide full compensation or replacement.